Terms of sale

1. SCOPE AND PARTIES

These Terms of Sale apply to initial TPS Repair license purchases and TPS Repair Support & Updates Renewals completed through the online transaction flow at tpsrep.com. We do not accept payment, form sales, issue invoices for payment, or arrange licenses or renewals by email.

The exact Dodo Payments entity identified in checkout and the receipt acts as merchant of record and contractual seller for payment collection, applicable transaction taxes, invoicing, and payment-related buyer terms. Sistemas de Computación Accesibles del Noroeste, S.C. ("SCA") is the developer, copyright owner, licensor, personalized-build provider, entitlement administrator, and product-support provider.

The software-use license is granted by SCA under the TPS Repair EULA. Dodo's buyer terms govern payment-processing and merchant-of-record matters. Both sets of terms apply within their respective scope. Nothing in these Terms removes a mandatory consumer right.

2. INITIAL LICENSE TIERS, PRICES, AND CHECKOUT CURRENCY

TPS Repair is offered as a one-time, perpetual license with no subscription and no automatic renewal:

Company: Internal Use US$249, applicable transaction taxes included. One legal entity's internal data; unlimited authorized personnel and machines; no client services.

Solo Consultant US$449, applicable transaction taxes included. One named operator working for the Licensee on its own data and for unlimited clients, on unlimited machines. Permanent replacement through support only; no operator rotation.

Consultancy US$699, applicable transaction taxes included. Multiple authorized operators acting for one legal entity, on its own data and for unlimited clients, on unlimited machines. No independent rights for affiliates or subcontractors.

All three paid tiers have identical technical capabilities and no paid per-file or per-record limits. Client-machine operation and delivery of resulting data are allowed under the consultant tiers. Independent use of the executable by clients, vendor bundling, OEM distribution, and redistribution require separate licensing. Contact tpsrep@sca.mx for a custom redistribution quote.

Same-licensee upgrades cost US$200 from Company to Solo Consultant, US$250 from Solo Consultant to Consultancy, or US$450 from Company to Consultancy, with applicable transaction taxes included. An upgrade preserves the coverage end date, including expired coverage. It does not grant newer versions. Renewal is purchased separately. The renewal reference price becomes the destination tier's price accepted at upgrade: US$449 or US$699 at launch. The checkout review shows the changed rights, price, unchanged coverage end, and new renewal basis before payment. A reversed upgrade restores the previous rights and basis.

All initial purchases, renewals, and upgrades are priced and charged only in US dollars (USD), with applicable transaction taxes included. Checkout does not offer currency selection or adaptive currency conversion. The final USD amount shown immediately before payment is the amount the buyer authorizes.

If checkout shows another currency, adds a separate conversion surcharge, or contradicts the tax-inclusive price, do not complete payment and contact tpsrep@sca.mx. A bank, card issuer, or payment-method provider may convert the USD charge to the buyer's account currency and impose its own exchange rate or fees. Such conversion and fees are separate from the amount charged by Dodo.

3. INCLUDED COVERAGE AND SUPPORT & UPDATES RENEWAL

The initial license purchase includes the current generally available licensed version, product support, and access to eligible TPS Repair versions and updates during a twelve-month coverage period. Coverage begins on the purchase date and ends on the calendar day immediately before the first anniversary of that date. The last version validly obtained remains licensed perpetually.

A TPS Repair Support & Updates Renewal is an optional one-time purchase that extends only the time-limited support-and-updates entitlement. It is not a subscription, does not renew automatically, and does not renew, replace, extend, or otherwise modify the perpetual software license.

The renewal price is calculated from the license's current Renewal Basis Amount: the USD catalog/reference amount accepted and stored for the license, updated to the destination tier on an upgrade. It is not recalculated from Dodo's tax allocation, merchant processing fees, or a bank or payment provider's exchange rate or separate charges. For the current catalog, the Renewal Basis Amount is the tax-inclusive reference amount of US$249 for Company, US$449 for Solo Consultant, and US$699 for Consultancy.

While coverage is active, on its end date, or through the first anniversary of the coverage end date Formula: 20% of the Renewal Basis Amount Current Company amount: US$49.80 Current Solo Consultant amount: US$89.80 Current Consultancy amount: US$139.80

Beginning on the calendar day after the first anniversary of the coverage end date Formula: 50% of the Renewal Basis Amount Current Company amount: US$124.50 Current Solo Consultant amount: US$224.50 Current Consultancy amount: US$349.50

The applicable tier is determined using date-only values under the service's authoritative business calendar. The coverage end date and the first anniversary of that date are included in the lower-price period. The next calendar day begins the higher-price period.

If renewal is purchased while coverage remains active, twelve months are added after the existing coverage end date. If renewal is purchased after coverage has ended, the new period begins on the successful renewal purchase date and ends on the calendar day immediately before its first anniversary. A lapsed renewal immediately includes the latest generally available TPS Repair version on the renewal date, plus eligible versions and updates released during the new coverage period.

Before checkout, the private buyer page shows the current Renewal Basis Amount, applicable percentage tier, USD renewal amount, current coverage end date, new coverage period, latest generally available version, and quote expiration. The exact tax-inclusive amount and currency displayed by Dodo immediately before payment are controlling. The buyer cannot choose the renewal price, quantity, discount, or percentage.

SCA may change the renewal policy prospectively before issuing a new quote. A change does not alter an already accepted and unexpired quote or a completed renewal. Failure to renew does not disable TPS Repair, affect perpetual use of a version already obtained, or by itself remove hosted access to builds previously validly delivered.

4. EVALUATE COMPATIBILITY BEFORE INITIAL PURCHASE

The free evaluation build is intended to let the buyer test the intended Windows environment and review what TPS Repair appears able to recover before buying an initial license. The evaluation does not overwrite the original TPS file. Recovery results depend on the source file, damage, structure, environment, and version and are not guaranteed to be complete or suitable for production use.

The licensed build has the same basic platform requirements as the evaluation build. Run the evaluation on the intended environment, preserve the original file and independent backups, and validate important output before relying on it.

5. CHECKOUT, ASSENT, QUOTES, AND CONTRACT RECORD

Before redirecting to Dodo's hosted checkout, the TPS site requires the buyer to review the transaction summary and affirmatively accept the identified versions of these Terms and the EULA. An initial-license buyer also confirms the tier, Licensee display name, and authority to bind an organization where applicable. A renewal buyer confirms the original order, current and proposed coverage dates, renewal formula and USD amount, latest included version, and that the purchase does not renew the perpetual license.

A renewal checkout starts from a private buyer page and a server-generated, expiring quote. The quote amount and percentage tier remain fixed during the stated quote-validity period, including if a date boundary is crossed before a bound payment is successfully authorized. An expired quote cannot be reused to start a new checkout.

Where an EU/EEA or UK consumer requests immediate digital-content supply or immediate commencement of support during the ordinary cancellation period, the site obtains separate express requests and acknowledgements required by applicable law. These choices are not combined with general acceptance.

SCA retains the accepted document versions and hashes, language, exact checkbox text, timestamps, order or renewal quote, checkout-session binding, Dodo payment reference, and the final amount and currency. An order is accepted only after a verified Dodo payment is reconciled on the server. A browser return page, pending authorization, failed payment, or abandoned checkout does not create a license or extend coverage.

6. PERSONALIZATION, DELIVERY, AND DURABLE DOCUMENTS

An initial licensed build is personalized with the confirmed Licensee display name or organization/trading name, tier, and an SCA-generated public license identifier. It does not embed the buyer's email address, card details, or full Dodo order/payment identifier.

After verified payment, SCA prepares or releases the eligible Authenticode-signed build and provides a private download page. Delivery normally completes within minutes and, absent an exceptional technical or compliance hold, no later than one business day after confirmed payment.

The product archive is designed to keep the working directory clean: TpsRep.exe, TpsRep.html, and one self-contained TpsRep-legal.txt file remain at the archive root. TpsRep-legal.txt combines the current English and Spanish EULA, Terms of Sale, Privacy Notice, Cookie Notice, and version-specific third-party notices. The language selected in checkout appears first and the other official language appears second. This ordering does not change the governing-language rules or merge the documents into one agreement. The website's styled HTML pages remain online for pre-contract review; the delivered TXT file contains the same substantive text without relying on site styles or scripts.

The transaction confirmation provides durable copies of the accepted EULA and Terms and the applicable Privacy and Cookie Notices, together with the transaction summary and acceptance evidence. TpsRep-legal.txt is a delivery container; the EULA and Terms remain separate documents with separate acceptance records and version hashes. A mutable webpage link is not the only copy. For a renewal that immediately supplies a newer version, the delivered product archive includes the current TpsRep-legal.txt. If no new binary is delivered at that moment, the renewal confirmation still provides a downloadable, immutable legal-and-transaction bundle.

The private buyer page normally lists every personalized product archive previously validly delivered for the related license, including historical versions. Expiration of support-and-updates coverage does not remove those already delivered builds. Active coverage remains necessary for included product support and eligibility for newly released versions. For this archive, a finalized personalized build is treated as delivered when SCA makes it available through the initial delivery process or private buyer page, even if no download event has yet been recorded.

Each historical archive is retained and served as the exact version-specific product package originally delivered, including its original TpsRep-legal.txt or other legal files used for that delivery. SCA does not silently rebuild an older version with current files or replace the legal bundle inside an existing historical archive.

Hosted redownload access has no fixed scheduled expiry while the related perpetual license remains valid and SCA continues operating the TPS Repair hosted redownload service. The stable private buyer page may issue time-limited file links, rotate or replace its access token, and identify a build as historical or unsupported. Historical availability does not create support for that version or promise compatibility with a later Windows environment.

SCA may withdraw a hosted archive if the original license or the entitlement that first supplied the archive is fully unwound, the license terminates, the artifact is corrupted or compromised, continued distribution creates a security, legal, or third-party-rights problem, the buyer asks SCA to delete the hosted artifact, or SCA discontinues the hosted redownload service. Where reasonably possible, SCA will identify the reason and offer a corrected or replacement artifact when the issue can be remedied. The buyer should still keep independent backups.

7. PRODUCT SUPPORT

During active coverage, support covers delivery, installation, licensing, and ordinary questions about operating TPS Repair. Historical builds may remain downloadable after coverage ends, but they are not thereby placed under active support; SCA may ask the buyer to reproduce an issue in the current version for which the buyer is entitled to support. Support does not include data-repair consulting, data migration services, custom development, forensic analysis, validation of business data, or review of customer content.

Email is the primary product-support channel. The contact address below is also available for administrative contact and complaints. Support may request only non-confidential, non-content diagnostics such as the TPS Repair version, public license identifier, Windows version, exact on-screen error text, and a content-free diagnostic code. The site and support workflow do not provide a customer-content upload channel.

8. REFUNDS, CANCELLATION, AND STATUTORY REMEDIES

TPS Repair does not include a general voluntary fixed-period change-of-mind refund policy. Refunds, repair, replacement, price reduction, cancellation, or other remedies remain available where required by applicable law, under Dodo's applicable buyer terms, or where Dodo and/or SCA approve a remedy for non-delivery, lack of conformity, duplicate payment, or another substantiated transaction problem.

Use the support or refund route identified in the Dodo receipt, or contact tpsrep@sca.mx with the order reference and a description of the issue. This support address cannot be used to place or accept an order; all sales are completed through the online checkout.

Approved refunds are processed in USD. A bank, card issuer, or payment-method provider may convert a refund to the buyer's account currency using its own exchange rate and fee rules. The resulting account-currency amount may differ from the original debit, and separate provider fees may not be refundable. These processing details do not reduce a mandatory remedy.

A confirmed full refund, reversal, cancellation, or chargeback of the original license transaction terminates the related software license unless SCA expressly confirms otherwise and may disable the related private buyer page and all hosted personalized archives. A confirmed full unwinding of a Support & Updates Renewal affects only the renewal extension: it does not terminate the pre-existing perpetual license or the right to use or redownload versions validly obtained before that renewal. An unused early-renewal extension is normally removed by restoring the prior coverage end date. If a lapsed renewal began immediately, SCA may end renewal-only support and remove hosted access to versions first supplied solely under the unwound renewal and, to the extent permitted by law, require the buyer to stop using those versions.

A partial refund does not automatically terminate a license or entitlement. The written decision and applicable law determine its effect.

9. PRODUCT LIMITS AND MANDATORY WARRANTIES

TPS Repair is a recovery and migration utility, not a guarantee that damaged or incompatible data can be restored. SCA does not promise recovery of every file, record, field, key, relationship, memo, blob, or other element, or fitness of output for a specific accounting, regulatory, evidentiary, or business purpose.

Mandatory legal warranties, digital-content conformity duties, security-update duties, and remedies apply where the law says they do and cannot be excluded by these Terms. Expiration of commercial support-and-updates coverage does not eliminate a non-excludable statutory obligation. Apart from mandatory rights and the express commitments in these Terms and the EULA, SCA gives no additional voluntary warranty to the maximum extent permitted by law.

10. LIABILITY

Consumer liability is not excluded or limited where applicable law prohibits exclusion or limitation. For buyers acting primarily for business or professional purposes, the EULA's business liability limitations apply to the maximum extent permitted by law, subject to the exclusions stated there.

11. PRIVACY, COOKIES, AND SECURITY

The Privacy Notice explains checkout-intent and assent data, Dodo transaction handling, license generation, the hosted archive of personalized and historical builds, private buyer-page access, renewal quotes and entitlement records, delivery, security, and support. The Cookie Notice explains necessary technologies and optional Google Analytics 4.

Google Analytics is not loaded on checkout review, private buyer, renewal quote, payment return, order, download, delivery, support, or license-management routes. TPS Repair processes selected TPS files locally, has no product telemetry, and does not upload their contents to SCA.

12. LANGUAGE, GOVERNING LAW, AND FORUM

The English and Spanish versions are intended to be substantively equivalent and share the same version and effective date. For a transaction concluded in Mexico, the Spanish version governs to the extent of an inconsistency. Elsewhere, English governs unless mandatory law requires otherwise.

These Terms are governed by the laws of the United Mexican States. This choice does not deprive a consumer of mandatory protections or forums available under the law of the consumer's habitual residence. Business-to-business disputes are submitted to the competent courts of Hermosillo, Sonora, Mexico, unless applicable law requires another forum.

13. CONTACT

Product provider and licensor: Sistemas de Computación Accesibles del Noroeste, S.C. La Cieneguita 37, Col. Santa Fe, C.P. 83249 Hermosillo, Sonora, México Product and order support: tpsrep@sca.mx Standard support means installation and product-operation assistance. It excludes custom recovery services, forensic analysis, customer-data review, custom development, and guaranteed emergency response. Renewal never requires backdated coverage charges.

Version 1.6 · Effective 19 September 2026